Cancellation Policy – S.S Guest House
Website: www.sselitestay.com
Email: s.sguesthouse25@gmail.com
At S.S Guest House, we understand that plans may change. Our cancellation policy is designed to be fair and flexible for our guests while ensuring efficient room management.
1. Free Cancellation Policy
- Guests can cancel their booking up to 24 hours before the check-in date for free without any cancellation charges.
- The cancellation must be made via our website, email, or by contacting our support team.
2. Late Cancellation or No-Show
- If a guest cancels less than 24 hours before check-in, one night’s charge will be deducted from the total booking amount.
- If the guest does not show up without canceling, the booking amount for the first night will be non-refundable.
3. Refund Process
- If eligible for a refund, the amount will be processed within 7-10 business days to the original payment method.
- Refund processing time may vary depending on the payment provider.
4. Modification Policy
- Guests can modify their booking dates subject to availability without additional charges.
- Date modifications must be requested at least 24 hours before check-in.
5. Contact Us for Cancellations
For cancellations or modifications, please contact us at:
📧 Email: s.sguesthouse25@gmail.com
📍 Address: Near High Court of Orissa, P/s-Lalbag Chandinichowk, Cuttack-2
We appreciate your cooperation and look forward to serving you!